Playing responsibly is important
Playing responsibly means being in control of your gaming experience as part of your entertainment.
What is our commitment to responsible gaming?
We are dedicated to protecting our players, monitoring fraudulent and criminal activity and averting underage gaming. We are committed to protecting your privacy and ensuring the correct tools are in place to help you enjoy your experience here at Slotbox. It is our promise to offer a fair gaming experience and we will ensure transparency with our marketing initiatives.
Preventing underage Gambling
It is a legal requirement to be over the age of 18 in order to gamble, or such higher minimum legal age of majority as stipulated in your jurisdiction of residence. It is our responsibility to ensure players who register an account with us go through a verification process to ensure they are of legal age to gamble. There are various protection tools that parents and guardians can implement to prevent underage gambling. CYBERsitter for example is a filtering software that allows parents to add sites which they would like to be blocked. Visit CYBERsitter Click here.
Enjoying your play
Your time on Slotbox should be an enjoyable experience so we therefore advise that you follow these simple guidelines before and during your play:
- Prioritise your daily responsibilities accordingly and ensure your play does not interfere with your normal everyday activities.
- Don't play if you are in recovery for any dependency or are under the influence of alcohol or any other substance.
- Don't try to chase your losses. If you think that you are losing control of your gaming then you are always able to seek assistance from us.
Transactions and gaming history
Your transaction history is available online, where you can see your current cash and bonus balances, as well as deposits and withdrawals.
The gaming history is also accessible, allowing you to see how much you have gambled, at what times of the day, in which games, the balance after each bet, winnings and the current total funds available to either continue wagering with or to withdraw.
20 Questions
The ‘fellowship of men and women’, Gamblers Anonymous, compiled ‘20 Questions’ to allow people to discover whether or not they may be afflicted by problem gambling. If you are concerned about your gambling, or just plain curious, we encourage you to take the quiz when you have a spare moment.
Time-out period / Self exclude
If you wish to take a a time-out or self exclude for a period facility is available online within "my account" section when logged in or by contacting our Customer Service team.
You can exclude for a period of 24 hours, 7 days or 30 days. Your account will automatically become accessible once the time out period ends.
Help and support
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. Gamblers Anonymous offers the hand of friendship to anyone who is looking to try and stop gambling.
BeGambleAware is a charity that provides information to help people make informed decisions about their gambling. They can help you to find out more about gambling and what safer gambling means, to understand and recognise problem gambling, and show you where to go for further information, help and support should you need it.